Domains

Inevitably, in this Internet enabled age, many of our services and solutions requier the registration of and manaagement of domain names.  More often than not the registration and management costs are bundled into the costs applied to overall service. However, occasionally we will register a domain for a client, eithet as a prophylactic measure or as a place holder for a future project.  Prices for such a service vary significantly with the length of registration, the current exchange rate, any on-going promotions, and so on.  Hence it is very difficult to publish a definative price list.  

At the time of writing a .CO.UK domain can be registered through us for £7.50 for a 2 year registration and a .COM is £12 for a one year registration.

We can also registered most, if not all of the newer top level domains.  Contact us for more info 

Transfering your domain to us

If we're undertaking a project with you we can handle matters with much more efficency if we manager your domain for you.  In some cases this will mean providing us access to your domain managemt consol.  In other cases it will involve transferring your domain to our tag—LSOL in the UK domain space—and/or our DNS servers.  Please contact us if you wish to consider this option.

Renewal and Expiry

All domains are renewed on an individual basis when the current registration period comes up for renewal.  We will send out reminder emails 30 days, 14 days, 7 days and 1 day before expiry. We will send the emails to the email address on the account and it is the registrants responsibility to make sure their contact details are up to date. We will take no responsibility if your domain renewal fails due to your contact details being incorrect. If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us.

We do not auto-renew domains.  We see the renewal as an opportunity to continue our dialogue with our customers.

If you do not renew your domain before its expiry date the associated services we provide will be suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. After 30 days your domain will be suspended and will gointo a 60 day grace period which you can still renew your domain name but with an additional redemption fee of £20. This must be requested by email before the 80th day after your domain has expired.  After 90 days your domain will be cancelled and deleted from the register and made available for resale .  Please note we will not guarantee the renewal of a domain name.

Transfering your domain to another provider

If you no longer wish to carry on with us managing your domain name please email us no less than 30 days before your services are due to be renewed. Your account will only be deemed as terminated once all outstanding balances have been paid in full. Domains will only be considered for transfer once all balances have been settled.

We will not charge you for transferring a domain(s) away to another registrar’s tag and we will help you to transfer any associated data, etc (we may need to make a charge for the data transfers if we deem the effort involved to be excessive, but tag transfer is always free).

Don't forget that if you do transfer your tag away then other related/applicable services may also cease at the same time.  Consequences relating to such cessation, could include, deletion of data .e.g. hosting account(s) and mail boxes.  Talk to us before you initiate any transfer to ensure that any change over is seemless and you don't experience any interruption in service.